Delivery and Refund Policy

AQRYO products and services are primarily digital. Unless explicitly stated otherwise, no physical product is shipped. Purchased digital content or services are made available electronically after successful payment.

Paid digital access is activated only after successful payment. If payment succeeds but access fails because of a technical issue, contact hey@buum-e.com.

Withdrawal rights are governed by applicable consumer law. Statutory exceptions may apply to services performed immediately in electronic form and intangible digital content supplied immediately, where the legal conditions for such exceptions are met.

A refund may be requested for duplicate charges, technical errors, failure to provide purchased access after payment, or other cases required by applicable law. Requests are reviewed according to the transaction and applicable consumer rules.

Approved refunds are returned to the original payment method where possible. The time for the amount to appear depends on the bank and payment provider and is outside AQRYO’s direct control.

For delivery, access, payment or refund questions, contact hey@buum-e.com or +90 541 291 49 35.